Privacy Policy

At BerberBites, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or make a purchase.

Information We Collect

We collect personal information such as your name, email address, phone number, and payment details when you make a purchase or sign up for our newsletter. We also collect non-personal information, such as browser type, IP address, and cookies, which help us improve our website and services.

How We Use Your Information

We use your personal information to process orders, provide customer support, and send marketing communications (with your consent). Non-personal information is used to analyze website traffic and enhance the user experience.

Data Security

We take appropriate measures to safeguard your personal data, including the use of encryption and secure servers. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist in operating our website and delivering services, provided they agree to maintain the confidentiality of your data.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Information We Collect

We collect personal information such as your name, email address, phone number, payment details, and other data necessary to provide our services. We also collect non-personal data such as your IP address, browser type, and cookies, which help us improve our website and services.

How We Use Your Information

Your personal information is used to process orders, communicate with you, and provide customer support. We may also use it to send you marketing communications, but only with your consent. Non-personal information helps us analyze site traffic and improve user experience.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: You have given us permission to use your data for specific purposes (e.g., marketing).
Contractual Necessity: Your data is needed to fulfill a contract, such as processing an order.
Legitimate Interests: We may process your data for purposes related to our business operations, such as improving our website and services.

Data Security

We take reasonable precautions to protect your personal information, including encryption and secure servers. However, no transmission over the internet can be 100% secure, and we cannot guarantee complete security.

Sharing Your Information

We do not sell or rent your personal data. We may share your data with trusted third parties who assist in providing our services, such as payment processors, delivery services, or analytics providers. These third parties are bound by confidentiality agreements.

Your Rights Under GDPR

Under GDPR, you have the following rights:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal data.
Deletion: You can request that we erase your personal data (subject to certain conditions).
Portability: You can request a copy of your data in a machine-readable format.
Object: You can object to our processing of your data for direct marketing or other legitimate interests.
Withdraw Consent: You can withdraw your consent to processing at any time.

Cookies

Our website uses cookies to improve your user experience. You can manage cookie preferences through your browser settings.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@berberbites.com.